Macstab GmbH

These comprehensive terms and conditions ('Terms') govern your use of Macstab GmbH's website, services, products, and any business relationship with us. By accessing our website or using our services, you agree to be bound by these Terms in full and without reservation.

Last updated: 1/8/2026

Scope of Application

These Terms apply to all users, customers, and business partners of Macstab GmbH and govern all interactions including but not limited to: website usage, business communications, service agreements, game provision, software development services, cloud solutions, data processing, and any commercial relationships established through our platform.

Definitions

In these Terms: 'Company', 'we', 'us', or 'our' refers to Macstab GmbH; 'User', 'you', or 'your' refers to any individual or entity using our services; 'Services' includes all software, games, cloud solutions, consulting, and digital products we provide; 'Content' means any information, data, text, software, code, or other materials.

Acceptance of Terms

By using our services, creating an account, entering into business communications, or engaging with our content, you confirm that you have read, understood, and agree to these Terms. If you are entering into these Terms on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

Service Description

Macstab GmbH provides software engineering services, cloud solutions, game development and distribution, business consulting, and related digital services. Our services may include but are not limited to: custom software development, cloud infrastructure management, game provision and hosting, business process optimization, data analytics, and technical consultation.

Business Communication and Customer Relations

All business communications between you and Macstab GmbH are subject to these Terms. We may communicate with you via email, phone, video calls, messaging platforms, or through our website. You consent to receive business communications necessary for service provision, account management, legal notices, and marketing communications (where you have opted in). You may unsubscribe from marketing communications at any time.

Forms and Data Collection

When you complete forms on our website or provide information through our services, you warrant that all information provided is accurate, current, and complete. We collect and process this data in accordance with our Privacy Policy and applicable data protection laws including GDPR. This includes contact forms, service requests, account registrations, feedback forms, and any other data submission mechanisms.

Games and Digital Content Provision

If you access games or digital content through our services, you are granted a limited, non-exclusive, non-transferable license to use such content for personal or business purposes as specified. You may not redistribute, modify, reverse engineer, or create derivative works from our games or digital content. We reserve the right to update, modify, or discontinue any games or digital content at our discretion.

User Data Handling and Processing

We handle all user data in strict compliance with GDPR, applicable data protection laws, and our Privacy Policy. This includes personal data, business data, technical data, and usage analytics. We implement appropriate technical and organizational measures to ensure data security. Data processing is based on legal grounds including consent, contract performance, legal obligations, and legitimate interests as detailed in our Privacy Policy.

User Obligations and Responsibilities

You agree to: (a) provide accurate and complete information; (b) maintain the security of your account credentials; (c) use our services in compliance with applicable laws and regulations; (d) not engage in any activity that could harm our systems or other users; (e) respect intellectual property rights; (f) pay all applicable fees on time; (g) notify us immediately of any security breaches or unauthorized access.

Prohibited Uses

You may not use our services for: (a) illegal activities or violation of laws; (b) transmitting harmful code, viruses, or malware; (c) unauthorized access to systems or data; (d) harassment, abuse, or harm to others; (e) infringement of intellectual property rights; (f) distribution of spam or unsolicited communications; (g) any activity that could damage our reputation or operations; (h) reverse engineering or copying our proprietary technologies.

Intellectual Property Rights

All intellectual property rights in our website, services, software, games, and content are owned by Macstab GmbH or our licensors. This includes but is not limited to copyrights, trademarks, patents, trade secrets, and proprietary technologies. You are granted only the rights explicitly stated in these Terms. Any unauthorized use of our intellectual property is strictly prohibited and may result in legal action.

Payment Terms and Billing

For paid services, payment terms will be specified in your service agreement or invoice. Generally, payments are due within 30 days of invoice date unless otherwise agreed. Late payments may incur interest charges as permitted by UK law. We reserve the right to suspend services for non-payment. All prices are exclusive of VAT unless stated otherwise. Refunds are subject to our refund policy as communicated at the time of purchase.

Service Availability and Performance

While we strive to maintain continuous service availability, we do not guarantee uninterrupted access to our services. Scheduled maintenance, system updates, and unforeseen technical issues may cause temporary service interruptions. We aim for 99.5% uptime for our core services but cannot be held liable for any downtime beyond our reasonable control.

Data Security and Breach Response

We implement industry-standard security measures including encryption, access controls, regular security assessments, and employee training. In the event of a data breach affecting personal data, we will notify relevant authorities and affected individuals within 72 hours as required by GDPR. We maintain comprehensive incident response procedures and regularly test our security systems.

Third-Party Services and Integrations

Our services may integrate with third-party platforms, APIs, or services. Your use of such third-party services is governed by their respective terms and privacy policies. We are not responsible for the availability, functionality, or security of third-party services. We may share necessary data with third parties to provide our services, always in compliance with data protection laws.

Termination and Suspension

Either party may terminate service agreements with appropriate notice as specified in individual contracts. We may immediately suspend or terminate your access if you violate these Terms, engage in illegal activities, or fail to pay applicable fees. Upon termination, your right to use our services ceases immediately. We will handle data deletion in accordance with our data retention policies and applicable laws.

Limitation of Liability

Our liability is limited to the maximum extent permitted by German law. In no event shall Macstab GmbH be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities. Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim in the 12 months preceding the incident.

Indemnification

You agree to indemnify and hold harmless Macstab GmbH, its officers, directors, employees, and agents from any claims, damages, losses, costs, and expenses (including reasonable attorney fees) arising from your use of our services, violation of these Terms, or infringement of any rights of another party.

Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, government actions, pandemics, labour disputes, or technical failures of third-party infrastructure.

Governing Law and Jurisdiction

These Terms are governed by German law and are subject to EU regulations where applicable. Any disputes arising from these Terms or our services shall be subject to the jurisdiction of the courts in Hamburg, Germany. For consumers within the EU, mandatory consumer protection laws of their country of residence may also apply.

Dispute Resolution

We encourage resolution of disputes through direct communication. If a dispute cannot be resolved amicably, we are willing to participate in mediation before pursuing litigation. For consumer disputes, you may also contact relevant consumer protection authorities or use alternative dispute resolution mechanisms available in your jurisdiction.

Data Retention and Deletion

We retain personal data only as long as necessary for the purposes for which it was collected, to comply with legal obligations, or to establish, exercise, or defend legal claims. Upon termination of services or upon your request (where legally permissible), we will delete your personal data in accordance with our data retention policy and applicable laws.

Compliance and Regulatory Requirements

We operate in compliance with all applicable laws and regulations including GDPR, UK data protection law, EU directives, and industry-specific regulations. You agree to cooperate with any compliance requirements that may affect our business relationship and to provide necessary information for regulatory compliance.

Changes to Terms and Notification

We reserve the right to modify these Terms at any time. Material changes will be communicated to you at least 30 days in advance via email or through our website. Continued use of our services after changes take effect constitutes acceptance of the modified Terms. For significant changes affecting your rights, we may require explicit consent.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable under German law, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced by a valid provision that most closely approximates the intent of the original provision.

Entire Agreement

These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and Macstab GmbH regarding the use of our services. These Terms supersede all prior agreements, understandings, and communications, whether written or oral, relating to the subject matter herein.

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